PRIVACY POLICY

Last Updated: September 20, 2026

Metabolic Clarity Labs operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with our Services:

• Contact details: Name, billing address, shipping address, phone number, and email address.

• Financial information: Credit card, debit card, transaction details, payment confirmations, and payment methods.

• Account information: Username, password, security questions, and settings.

• Transaction information: Items viewed, added to cart, wishlisted, purchased, returned, or canceled.

• Communications: Information included when contacting customer support.

• Device information: IP address, browser type, network connection, and unique device identifiers.

• Usage information: Navigation history and interaction timestamps on our site.

2. How We Collect Personal Information

We collect personal information from the following sources:

• Directly from you: When creating an account, placing an order, or contacting customer support.

• Automatically: Via cookies, web beacons, and similar tracking technologies when you navigate our website.

• From service providers: Third parties who process payments, manage analytics, fulfill orders, or manage IT services on our behalf.

3. How We Use Your Personal Information

We use your personal information for legitimate business purposes, including to:

• Provide & Fulfill Services: Process payments, ship orders, manage returns, and customize your experience.

• Marketing & Communications: Send product updates, promotional offers, or order confirmations.

• Security & Fraud Prevention: Verify accounts, protect payment transactions, and monitor for suspicious or illegal activity.

• Legal Compliance: Comply with applicable law, subpoenas, or legal proceedings.

• SMS Program: Mobile numbers collected through our SMS opt-in forms are used to operate the Metabolic Monday Minute text message program and are handled in accordance with this Privacy Policy. We do not sell or share mobile numbers with third parties for their own marketing purposes.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

• Service Vendors: Payment processors, shipping carriers, customer support tools, and cloud storage providers.

• Marketing Partners: For targeted advertising and analytics.

• Legal Authorities: To comply with valid legal processes or defend our legal rights.

5. Third-Party Websites & Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external sites. Please review the privacy policies of any third-party websites you visit.

6. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

7. Security and Retention

We maintain administrative and technical safeguards to protect your personal data. However, no transmission over the internet is 100% secure. We retain your information only as long as necessary to fulfill orders, maintain accounts, resolve disputes, or satisfy legal requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access / Know: Request details about the personal data we hold about you.

• Delete: Request the deletion of your personal information.

• Correct: Request updates to inaccurate data.

• Opt-Out: Opt out of data sharing for targeted advertising or marketing communications (via the “Unsubscribe” link in our emails).

9. Contact Us

If you have any questions about our privacy practices or wish to exercise your privacy rights, please contact us at:

• Company: Metabolic Clarity Labs

• Support Email: support@metabolicclaritylabs.com

• Mailing Address: 320 Behling Street, Saint George, SC 29477, US